Terms &
Conditions

This website is operated by:

By accessing or using the Our Own Brand website (ourownbrand.co), you confirm that you have read, understood, and agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please stop using our website immediately. Your continued use of the site constitutes acceptance of the current terms, including any updates made from time to time.

This website provides information about our agency and the work we do, including:

• Our services across social, creative, brand, paid media and influencer disciplines
• Strategy insights and points of view via the blog
• Case studies and examples of client work
• Information about OOB Labs — our in-house tools, including Thumbprint (our brand-fidelity engine) and OOB Pulse
• Ways to contact us — the contact form, the floating chat-style ContactPopup, the Thumbprint access request on the Labs page, and the Creator Collective application form
• Recruitment information for the OOB Creator Collective

We may add, change, suspend, or remove parts of the site at any time without notice.

You may use this website for lawful purposes only. You agree not to:

• Use the site in any way that breaches applicable local, national, or international law or regulation
• Transmit any unsolicited or unauthorised advertising or promotional material
• Knowingly transmit data or material that contains viruses, trojans, or other harmful code
• Attempt to gain unauthorised access to any part of the site, server, or database
• Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the site
• Scrape, crawl, or systematically extract content beyond what is reasonable for indexing or research, and at a rate that respects our published robots.txt and llms.txt

We reserve the right to restrict or terminate access to the site for any user who breaches these conditions.

If you submit a contact form, RFP, brief, Thumbprint access request, or Creator Collective application:

• You confirm the information is accurate and that you have the right to share it.
• You grant us permission to receive, review, and store your submission solely for the purpose of responding to your enquiry and managing potential client or collaborator relationships.
• Submissions are delivered to our internal team via Resend AND stored in our Payload CMS as a backup, where access is limited to authorised OOB team members.
• Submissions are retained per our Privacy Policy — typically up to 24 months after your enquiry, then deleted unless we have a contractual reason to keep them longer.

We do not accept confidential or commercially sensitive materials through the website unless a separate non-disclosure agreement (NDA) is already in place. If you intend to share confidential information, please contact us first to arrange an NDA.

Unless otherwise stated:

• All content on this website — including text, copy, photography, video, graphics, logos, brand marks, strategy frameworks, creative assets, layout, and source code — is owned by or licensed to Our Own Brand Ltd and is protected by UK and international copyright, trademark, and intellectual property laws.
• Client work shown on the site (case studies, project pages, reels) remains the intellectual property of the respective client and is used with their permission.
• The OOB name, logo, and brand identity are owned by Our Own Brand Ltd. “Thumbprint” and “OOB Pulse” are product names of Our Own Brand Ltd.

You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content from this site without our prior written consent. Sharing links to our work is welcome; passing it off as your own is not.

We aim to ensure that all content on this website is accurate and up to date, but we do not guarantee its completeness, currency, or reliability.

Blog content, statistics, and strategy frameworks may become outdated as social media platforms, trends, and industry standards evolve. Where a post has been materially updated, we will refresh the “Last updated” date or note the revision in the post body.

Case studies describe work delivered at a specific point in time. Client team structures, agency relationships, and platform features may have changed since the work was published.

We are transparent about where AI plays a role in our work and on this website:

• OOB Labs — Thumbprint. Our brand-fidelity engine uses machine learning to analyse social-media performance for clients who’ve signed an engagement contract. It is calibrated against each client’s own historical data and team verdicts — not generic LLM output.
• OOB Labs — OOB Pulse. Our analytics layer that feeds Thumbprint. Same principle: client-specific data, not third-party training corpora.
• We do not use AI to generate the editorial copy on this website. Blog posts, case studies, and service descriptions are written by our team.
• No automated decision-making about visitors. We do not use AI to score, accept, or reject your enquiry. Every contact form submission is reviewed by a human at OOB.

For more detail on how AI relates to your personal data, see Section 07 of our Privacy Policy.

This website describes the services offered by Our Own Brand Ltd. It does not constitute a binding offer or contract. All service engagements, scope of work, deliverables, timelines, and pricing are agreed separately via a formal proposal and signed contract between Our Own Brand Ltd and the client.

To enquire about working with us, please use the contact form. We’ll respond within one business day.

Our website may include links to third-party websites — for example, our social media profiles, client websites referenced in case studies, awards bodies, or industry publications. We provide these links for convenience only.

We do not control, endorse, or take responsibility for the content, security, accessibility, or privacy practices of those external sites. Visiting third-party sites is at your own risk and subject to their own terms and policies.

This website is provided on an ‘as is’ basis. To the fullest extent permitted by law, Our Own Brand Ltd excludes all representations, warranties, and conditions (express or implied) relating to the site and its use.

We will not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from:

• Your use of, or inability to use, this website
• Any content on this website or any linked external site
• Any reliance you place on information provided on the site
• Unauthorised access to or alteration of your data
• Service interruption, downtime, or technical errors

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be limited or excluded by law.

Your use of this website is also governed by our Privacy Policy, which is incorporated into these terms by reference. Please read it carefully — it explains what data we collect, why, who we share it with, how we transfer it internationally, where AI sits in the picture, and how you can exercise your rights under UK GDPR.

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We may update these Terms & Conditions from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be communicated where reasonably practicable.

Your continued use of the website after any changes constitutes acceptance of the revised terms.

If you have any questions about these Terms & Conditions, please contact us: